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Consult Us
- 2420 N. Crystal Lake Dr. Suite 126 Lakeland, Florida, 33801
- info@takeazip.com
- 877-790-9230
FAQ
Customer FAQs for Online Purchases
Pre-Order Delivery Schedule?
Our core collection of 8 signature flavors will be delivered on December 15, 2025. Our new addition flavors will be available for delivery on February 12, 2026.
What is your return and refund policy?
- 30-day satisfaction guarantee
- Full refund for unopened, undamaged products
- Return shipping paid by Take A Zip for defective items
- Store credit for flavor exchanges
- Contact support@takeazip.com for returns
Do you ship internationally?
- Currently shipping to:United States (all states)Upcoming: Mexico, Puerto Rico, Dominican Republic
- International shipping: 7-10 business days
- Additional customs fees may apply
- Limited availability outside primary zones
Are there bulk purchase options for individuals?
- 12-pack: $15.00
- Mix-and-match flavor options
- Subscription discounts available
- Zip Club members get additional savings
- No minimum order for online purchases
How can I join the Zip Club?
- Free membership with first purchase
- Benefits:Exclusive discountsEarly access to new flavorsMonthly magazinePotential commercial/contest opportunities
- Sign up during checkout or on website
How long do your juices stay fresh?
Shelf Life
- Unopened Shelf Life: Up to 24 months from production date
- Production Date: Clearly printed on each can
- Storage: Keep in cool, dry place before opening
- Best Consumed: Within 24-48 hours after opening
- Recommended Storage: Refrigerate after opening
What payment methods do you accept?
- Major credit cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
- Zip Club member financing options
- Secure, encrypted checkout
Can I track my order?
- Receive tracking number via email
- Track through Take A Zip website
- Customer service available at 1-877-790-9230
- Average processing time: 1-2 business days